order confirmation.

order confirmation is an important communication tool in the world of e-commerce. It serves as an official acknowledgment that a customer’s order has been received and processed. Order confirmations typically include key details such as the items purchased, shipping address, and estimated delivery time. By sending a confirmation email immediately after an order is placed, businesses ensure that customers have a record of their transaction and can easily reference it if needed. This simple yet crucial step helps build trust with customers and reduces the likelihood of disputes or misunderstandings. Additionally, an order confirmation serves as a foundation for future updates, such as tracking information or shipment status.