How to track my item on eBay? Tracking your item on eBay is simple if the seller provides tracking information. You can find this information under the “My eBay” section by navigating to your purchase history. Once the item has shipped, eBay will display the tracking number and the carrier used for shipping. By clicking on the tracking number, you will be directed to the carrier’s website where you can get real-time updates on your item’s status.