how to track a tiktok order Tracking a TikTok order is typically done through the TikTok Shop or the third-party seller’s platform where the purchase was made. After placing an order, customers will receive a tracking number through the app or email. This tracking number can be used on the respective shipping carrier’s website, such as USPS, UPS, or DHL, to check the status of the delivery. TikTok’s integrated shopping feature connects buyers with sellers and their chosen delivery services, so tracking an order is a straightforward process once the tracking information is available.