how to send replacement item amazon fba

how to send replacement item amazon fba depends on whether the product is fulfilled by Amazon or merchant. For FBA products, Amazon usually processes refunds or replacements on your behalf through their customer service. However, if you’re handling a unique or high-value product, you may choose to send a replacement manually using a fulfillment service or create a manual order within Seller Central. Clear communication with the buyer and maintaining high customer satisfaction are crucial to keeping your seller rating intact.