miss dhl delivery Missing a DHL delivery can happen if the recipient is unavailable at the time of delivery or if there are issues with the address. If a DHL delivery attempt is missed, DHL typically leaves a notification with instructions on how to reschedule or pick up the parcel. DHL also provides tracking services so customers can follow their package’s journey in real-time. In the event of missed deliveries, customers can contact DHL customer service for assistance in rescheduling a delivery or arranging an alternative pickup location.