how to return casetify products involves contacting customer service or following the instructions provided on the Casetify website. Casetify offers a return policy for customers who wish to exchange or return their purchased items within a certain period, typically within 30 days. Customers must ensure that the items are unused and in their original condition for a valid return. To begin the process, visit the returns section on the website or email customer support for further assistance. It’s important to note that personalized items, such as custom phone cases, may not be eligible for return.