what is fill rate in supply chain

what is fill rate in supply chain What is fill rate in supply chain refers to the percentage of customer orders that are fulfilled from available stock without backordering. It is a key performance indicator (KPI) for measuring supply chain efficiency and customer satisfaction. A high fill rate means fewer stockouts and missed sales opportunities, while a low fill rate may indicate inventory issues or poor forecasting. Businesses monitor fill rates to balance inventory investment with order fulfillment success, often aiming for rates above 95% in competitive markets.