what does exception mean in shipping

what does exception mean in shipping refers to any event that interrupts the standard transit process of a shipment. Carriers like USPS, FedEx, UPS, and DHL use “exception” statuses to indicate issues such as delivery delays, address errors, customs holds, or failed delivery attempts. An exception doesn’t always mean the package is lost—it typically needs further action or time. For businesses, quickly responding to shipping exceptions helps maintain customer satisfaction. Automated notifications and clear communication during an exception can reduce negative feedback. Understanding what an exception means in shipping allows companies to enhance transparency, improve service reliability, and refine last-mile delivery operations.