dhl exception shipment on hold occurs when a shipment being processed through DHL encounters an issue that causes a delay in its delivery. This could be due to various reasons such as customs clearance issues, incorrect addresses, or missing documentation. When a DHL shipment is placed “on hold,” it means that the package is temporarily delayed, and customers are advised to check the tracking status for updates. DHL typically contacts the recipient or shipper to resolve the issue and continue the shipping process. In case of extended delays, reaching out to DHL customer service can provide clarity on the situation.