light in the box returns are handled through the company’s official return policy, which allows customers to send back items within a specific window, typically 7 to 30 days depending on the product category. LightInTheBox provides return instructions via their website or customer service. While the platform ships globally and offers competitive prices, return shipping is often at the buyer’s expense unless the item is defective. Reviewing the return terms and taking photos of received products can streamline the process and ensure a smooth refund or exchange.