light in the box return is the process by which customers can return items purchased from LightInTheBox. The return policy allows customers to return eligible items within a specified period, typically 14 to 30 days, depending on the product category. Customers must ensure the product is in new, unused condition and may be required to pay for return shipping. LightInTheBox provides instructions for initiating returns, and the company will issue a refund or exchange once the returned items are received and inspected.