process of order management

process of order management involves several stages, from the moment a customer places an order to the final delivery of the product. The process typically includes order receipt, inventory verification, picking and packing, shipping, and post-delivery tracking. Order management software (OMS) plays a key role in automating and streamlining these steps, helping businesses keep track of orders, manage customer expectations, and ensure accurate inventory management. An efficient order management process reduces errors and improves customer satisfaction.